Is Cowlendar a good fit for my Shopify business?+
If customers need to reserve your time, a place or a resource, Cowlendar is designed for that. Use it for appointments, classes, experiences, events, rentals, stays and more. For an unusual setup,
talk to our support team so you can check the details before switching.
What can I do on the free plan?+
Try all features with up to 5 bookings per month. You can set up your services and test the booking experience with real customers. When you need more capacity, choose a paid plan based on your booking revenue.
How do the paid plans work?+
The plans shown above include all features. Starter supports up to $1,000 in booking revenue, Basic up to $3,000, and Growth up to $10,000. Higher-volume plans are also available. Paid plans offer a 7-day free trial; recurring prices are in USD and billed every 30 days. Review the exact billing terms in the app before approving a subscription.
Are SMS and add-ons included in the monthly price?+
SMS notifications have separate usage pricing, and optional add-ons may have their own charges. You can check the current rates and available add-ons in the app before using them.
Do I need to code or rebuild my store?+
No coding is needed for the standard setup. Install Cowlendar, choose a Shopify product, set your availability and enable its booking experience. Your existing store stays the starting point. If you use a custom theme or a more complex storefront, ask support to help you check the setup.
Can I take deposits, prepayments or bookings without checkout?+
Yes. You can configure deposits or prepayments for your services, or accept bookings without checkout. Choose the payment flow that suits the service you sell, then test it in your own store before making it available to customers.
Can customers book a group, several days or a recurring service?+
Yes. Cowlendar supports group bookings, multiday and full-day bookings, bundles and subscriptions. Set participant capacity, service duration and availability to fit the experience you offer.
Can I manage teammates, equipment and shared availability?+
Yes. You can add teammates, use the team portal and configure availability by equipment or resource. Customers can also book a specific teammate. Booking limits and rules help you control capacity for each service.
Which calendars and video tools can I connect?+
Cowlendar works with Apple Calendar, Google Calendar and Outlook Calendar, plus Google Meet, Zoom and Microsoft Teams for virtual bookings. Connect the tools you use and follow the setup guide for each integration.
How do reminders, cancellations and rescheduling work?+
Set up email reminders and, when enabled, SMS notifications to help customers remember their booking. Customers can cancel or reschedule according to your settings. You can also confirm or decline booking requests and use waitlists when you reach capacity.
Can I match my brand and connect my marketing tools?+
Yes. Customize the booking design, questions, languages and email sender, and remove Cowlendar branding. You can also use customer tags and metafields, abandoned booking follow-ups and the Klaviyo integration to connect bookings with your customer workflows.
What data does Cowlendar need, and where can I get help?+
Shopify shows the app permissions during installation, including access to customer, product and order data used to manage bookings. You can review the
Shopify listing and our
privacy policy. For setup or an existing booking issue, reach a person through the in-app live chat or visit the
help center.
Can I sell products and bookings in the same Shopify store?+
Yes. Keep your physical products alongside bookable services. Cowlendar adds booking options to the products you choose, so your store can offer both.
Can I sell bookings in person with Shopify POS?+
Yes. Cowlendar supports Shopify POS, so you can manage in-person bookings alongside your online activity. Our team can help you configure the flow for your store.
What happens when all my spots are taken?+
Set the capacity for each service or time slot. You can also use waitlists to collect interest when a service is full, and booking rules to manage your availability.
Can I offer services in different languages and time zones?+
Yes. Cowlendar supports multiple languages and handles time zones for bookings. Set up your services for the markets you sell to and preview the customer experience before launch.
Can your team help me move from another booking app?+
Talk to us through the in-app live chat, available 24/7. Tell us how your current booking setup works and we’ll help you plan the switch. Import options depend on the information available from your current app.